Your Union Rights Centre Report: updating members on cases and statistics from the URC’s work with Crown delegates and members to enforce your union EA.
CROWN URC STATS: JUNE-AUGUST 2014
TOTAL CALLS ANSWERED: 2115
CROWN CALLS: 171
- 8% of all calls to the Union Rights Centre come from members at Crown.
- Workers’ compensation and discipline calls are high compared to other areas of the Union.
- Entitlement enquiries are the most common reason a union member will call the URC.
OPENED WHEN AN ISSUE REQUIRES ONGOING INVOLVEMENT OF THE UNION RIGHTS CENTRE
TOTAL CASE FILES RESOLVED 309
CROWN CASE FILES RESOLVED 23
- Crown generates 10% of the Union Rights Centre case file workload - this makes Crown one of our 5 worst employers.
- Almost 75% of the members’ issues the URC assisted with at Crown were disciplinary in nature.
- The other files are made up of OHS assistance, supporting consultative committee members to advocate for Union members, entitlement enquiries and representation through the unfair dismissal process.
WHAT CAN YOUR UNION RIGHTS CENTRE DO FOR YOU?
The Union Rights Centre is here to help you enforce your rights at work. We are a dedicated service for United Voice members offering confidential advice, advocacy and dispute resolution for workplace problems. If you’ve got trouble at work, we’ve got your back.
Contact us from 09:00 to 17:00, Monday to Friday, or leave a message outside of business hours, and one of our industrial officers will get in touch with you to help resolve your issue.
This service is for union members only. Want to join United Voice? Do it now.
Union Rights Centre: (03) 9235 7777 | email@example.com
TRAINED UP AND READY TO REPRESENT YOU
Fifty-two union delegates across Crown Melbourne have been trained up on how to represent members and build an even bigger, stronger union at Crown, as part of the largest union training program ever held at Crown.
Delegates came off the job for our intensive two-day Crown Union Leadership Program, giving them the knowledge and skills they need to represent members effectively. They also learnt how to join up more Crown staff to our union.
As a part of the training program delegates learnt about their rights under Australian workplace law, how to navigate their way through our union EA and how to interpret relevant clauses accurately.
They also learnt about best practice in representing members. Under our union EA employees have a right to know in
advance what a meeting is about and adjourn the meeting if necessary to seek further advice.
Delegates also learnt that their role is not to be a witness, but to actually speak up and advocate on members’ behalf.
Sandy Howard, a Hotels delegate, said:
“It was great learning how to advise members and help them resolve their issues.
“I also learnt how to speak to non-members about joining our union. In Hotels we feel we don’t always get the respect that we deserve from management and the key to fixing that is having more union members so we have a stronger voice.”
Virginia Zaffiri, a Table Games delegate, agreed our union training was a winner.
“I’ve been a delegate for a year now, but this is the first formal training I’ve done. It’s been really great to learn about how to represent people, and protect their rights,” she said.
“I’m very happy with the agreement we’ve got at the moment, but people have to remember it’s not just for bargaining time; you always have to be in your union! One person gets stepped on, but many can keep the bosses accountable.”
If you need representation a delegate in your area, or drop by the union desk to get connected, or contact the Union Rights Centre directly on 9235 7777.